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Obtinerea consimtamantului pentru inregistrare apel

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Pentru ca setarile centralei sa functioneze conform recomandarilor GDPR ce se aplica activitatii dvs., punem la dispozitie urmatoarele modalitati de obtinere a consimtamantului persoanei vizate, atunci cand o convorbire cu aceasta este inregistrata.
Setarile privind consimtamantul pot fi facute in functie de directia apelurilor:

Inbound calls

0. Monitor OFF

no playback, no recording

1. No Consent

a. just notify ( we_are_recording )
b. do not even notify (N/A - Skip we are recording , monitor ON)

2. Consent on yes ( press 1 ) AND no ( press 9 ) ( recording_consent_yes_no )

fallback - reject on no ( you_choosed_no_recording & contact_us_by_email & thankyou_goodbye )

3. Consent on yes ( press 1 ) No Consent for no ( recording_consent_yes )

Outbound calls

0. Monitor OFF

no playback, no recording

1. No Consent

a. just notify (welcome_short&we_are_recording)
b. do not even notify (N/A - Skip we are recording , monitor ON)

2. Consent on yes ( press 1 ) AND no (press 9) ( welcome_short & recording_consent_yes_no )

fallback - reject on no ( you_choosed_no_recording & contact_us_by_email & thankyou_goodbye )

3. Consent on yes ( press 1 ) No Consent for no ( welcome_short & recording_consent_yes )


Disponibil in alte limbi: EN

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