How to disable automatic recording for certain calls¶

See also:

• Activate User Consent
• Consent Collecting for Call Recording
• Call Recordings Retention Period
• What happens to the call history if the user who generated is deleted?

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The option to record calls can be deactivated on multiple levels in order not to record calls,:

1. On Inbound routes¶

• Access PBX/ Inbound routes and select the mentioned route
• Check Disable recording (monitor) in order to prevent from recording calls on this route

2. On Project¶

• Access Settings / Projects and select the mentioned project
• Check Disable recording (monitor) in order to prevent from recording calls on this project

3. On User¶

• Access PBX / Users and select the mentioned user
• Click Disable recording (monitor) in order to prevent from recording the outgoing calls initiated by this user

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Available in other languages: RO