Data Management¶

In Settings / Data Management you can manage personal data, as it follows:

• Searching and marking calls for deletion
• Data anonymization (name and phone number from CDR) at a scheduled interval
• CDR deletion (sound files from CDR) at a scheduled interval
• View proof of consent for calls recording, stored according to PBX's setups

PLEASE NOTE!

• Scheduling data purge interval (purge) for CRM or CDR elements can be perform accessing Settings / Parameters and setting the following parameters:
  • data_purge_interval - customizable
  • cdr_recordings_storage_duration [readonly] - default PBX setting

• if data_purge_interval is not defined OR data_purge_interval is defined, but no recording (CDR) was manually selected for purging, all call recordings will be automatically deleted when the default data retention period is over. The PBX's default data retention period is set by cdr_recordings_storage_duration variable = 365 days from the date of storing in the database; default PBX value, customizable on demand.

• Data deletion including the backup files will be completed within 2 to 4 weeks interval.

• In order to archive and store your recordings for an undefined perioad after the default cdr_recordings_storage_duration has expired, the recordings must be downloaded UNTIL the default data retention period is reached.
  The recordings can be downloaded in the following ways:
  • by FTP - please send your technical specifications by submitting a ticket to [email protected]
  • directly from the GUI, by regular download of .zip archives

Available in other languages: RO