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Shopping Cart

In section * Orders / Shopping Bags * you can see the Shopping Cart, for a certain period of time or for a certain customer:

To send a notification to the customer, related to the Shopping Cart, click on "Send notification" *. The customer will receive a notification email regarding his / her unfinished order and the contents of the Shopping Cart.

If you create a custom promotion with Extra info abandoned_carts, in the standard notification message you will receive a discount according to the promotion settingsi.
Notifications are sent automatically after an interval since the last update, defined in web site options: ABANDONED_CARTS_NOTIFY_MINUTES.

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